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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gabriel C

January 26, 2026

5  out of  5
rating by Gabriel C
"Cynthia and her team are professional, courteous, and extremely knowledgeable. Worthy of 5-stars, indeed."
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Michael Daley

January 21, 2026

5  out of  5
rating by Michael Daley
"I brought in two competitive quotes. Michelle worked hard to explain the differences in coverage to get to apples-apples. This is not my wheelhouse. Then she adapted State Farm coverages to my situation -- the purchase of a new home for myself and 3 vehicles. This was not the cheapest quote, but was clearly the best value once I understood the fine points. Thanks, Michelle!"
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Christiaan Westrom

January 14, 2026

5  out of  5
rating by Christiaan Westrom
"The staff here have always been very helpful. I recently purchased a motorcycle and was able to get my coverage and everything I needed within minutes of contacting them"
We responded:
"Thank you! We are always happy to help."
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Aaron Jones

November 20, 2025

1  out of  5
rating by Aaron Jones
"Cancelled my plan due to lack of paperwork on their side. Then charged me for a time after canceling. Have tried to reconcile this with their office. Called once a guy answered and said it was wrong and will get it fixed it was never fixed. Kept calling and never answered phone. Never received a call back to respond"
We responded:
"Dear Aaron Jones, Our documentation shows we did communicate with you throughout the process of trying to assist you with this matter. If you would like to contact me directly, I would welcome the opportunity. Cynthia Bahling "
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Patricia Esquibel

November 27, 2024

5  out of  5
rating by Patricia Esquibel
"I have been with State Farm Insurance for many years. Lauren Givens and Cynthia Bahling have provided continous outstanding customer service. I can reach out for any questions and they will immedately provide me with answers and quotes. I highly recommend."
We responded:
"Thank you so much Patricia! I have adored working with you over the years. You are such a lovely client! Please let us know if we can do anything else for you. Best Regards, Cynthia"
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araceli gamboa

November 22, 2024

5  out of  5
rating by araceli gamboa
"State Farm provides excellent customer service with a team that is both friendly and professional. They are quick to respond to inquiries and go out of their way to ensure all your needs are met efficiently. I’ve had nothing but positive experiences with their helpful staff. Lauren you’re truly amazing!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Levi Maston

November 12, 2024

5  out of  5
rating by Levi Maston
"The staff is very responsive and helpful. Having a local agent has proven very helpful for both my car and homeowners insurance. I initially switched my car insurance from Geico and Cynthia and her team saved me nearly half of my previous payment. They worked with my escrow and mortgage company during my home purchase and ensured everything went smoothly. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jill Brenning

November 1, 2024

5  out of  5
rating by Jill Brenning
"Love this State Farm office! Lauren is amazing and helps me immediately work any needs or concerns! It makes for quick, painless, efficient transactions. I would highly recommend."
We responded:
"Thank you Jill! My agency in Albuquerque, NM loves working with you as well! "
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Smiling*thru Da*BS

September 25, 2024

5  out of  5
rating by Smiling*thru Da*BS
"The staff is always so helpful when I have called or came in. Lauren is great there, made everything so easy when I was signing up to get my homeowners insurance and car insurance."
We responded:
"Thank you so much. We hope to continue to make this easy for you. "
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Nancy Campanozzi

August 27, 2024

5  out of  5
rating by Nancy Campanozzi
"I met Cynthia the first time and instantly trusted her because of her many years of experience. She was very helpful, answered all my questions and shared excellent advice and valuable information. Office staff makes you feel very welcome. So happy you are my insurance agent."
We responded:
"Thank you Nancy! It was delightful meeting you!"
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Asha Borsheim

August 27, 2024

5  out of  5
rating by Asha Borsheim
"Lauren is extremely knowledgeable and assist with what fit my needs best! She is caring and super patient with any changes needed! Absolutely my favorite go to!!"
We responded:
"Thank you Asha! We look forward to continuing to be of assistance. "
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Andrew Swartswalter

August 26, 2024

5  out of  5
rating by Andrew Swartswalter
"Lauren was very responsive, and updated an auto insurance policy with ease. I was very happy I could provide information via text and got results! Thank you."
We responded:
"Thank you Andrew! We always want this to be a smooth easy process."
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Joena

July 14, 2024

5  out of  5
rating by Joena
"Just started at State Farm and I already know I’ll be helped whenever I need it based on the personalized messages I’ve received from here. Very much appreciated!"
We responded:
"Welcome Joena. We are very happy to work with you!"
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anikaamour McPhee

May 3, 2024

5  out of  5
rating by anikaamour McPhee
"I have been a customer of Cynthia’s for many years! Absolutely love them! Excellent speedy service and always professional and knowledgeable! Thank you for your help today Lauren!😊"
We responded:
"Thank you for being a client! You are delightful to work with."
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Charissa Inman

April 13, 2024

5  out of  5
rating by Charissa Inman
"Lauren at Cynthia Bahlings State Farm Insurance office was absolutely incredible. I was having the most difficult time finding an agent willing to work with me on a short timeline, and Lauren’s customer service and support went above and beyond. Her consistent communication made things easy and transparent. Highly recommend!"
We responded:
"Thank you! We appreciate you."
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Victor

December 6, 2023

5  out of  5
rating by Victor
"Cynthia definitely has the best team behind her. I have to give a specific shoutout to Lauren as she is on top of all my requests (bundling home and auto was easy, adjusting my auto policy, change of address, etc) completing them within a single business day especially when I had a tight timeline!"
We responded:
"Thank you Victor. We always want this to be easy for you!"
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Ross Thomassee

December 1, 2023

5  out of  5
rating by Ross Thomassee
"Lauren Givens and all the Cynthia Bahling representatives have been very helpful since us moving to Albuquerque. All services were well explained and worked very quickly for all our needs. Would highly recommend."
We responded:
"Thank you Ross! We appreciate you!"
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Michael Redmon

November 28, 2023

5  out of  5
rating by Michael Redmon
"always helpful, understanding, and responsive 👍🏾"
We responded:
"Thank you Michael! We enjoy working with you!"
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Donna Stewart

July 27, 2023

5  out of  5
rating by Donna Stewart
"We moved in July and both Lauren Givens and Cynthia Bahling were very helpful in getting us set up before we arrived. It was a complicated process and they worked diligently to get us the insurance we needed"
We responded:
"Thank you for choosing us Donna. You have been great! "
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Steven Horowitz

April 4, 2023

5  out of  5
rating by Steven Horowitz
"This office is extremely responsive and kind! They’ve been super helpful at finding multiple policy discounts and coverage at a decent price."
We responded:
"Thank you Steven! It's a pleasure to be of service to you all!"
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Barbie Hill

March 10, 2023

5  out of  5
rating by Barbie Hill
"Cynthia’s office is the best to work with. Elaine Black is always so helpful and knowledgeable. She’s a gem to work with! We love our insurance company. Thank you for all you do for us!! 😁"
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A&A Signs Quality

January 11, 2023

5  out of  5
rating by A&A Signs Quality
"Highly recommend this office!"
We responded:
"Thank you! We appreciate you."
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Jeffrey Griffith

December 22, 2022

5  out of  5
rating by Jeffrey Griffith
"Great service. Always fast, competent and professional."
We responded:
"Thank you Jeff. We appreciate you!"
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Ryan HE

December 21, 2022

5  out of  5
rating by Ryan HE
"I would recommend Cynthia and her team. They are responsive, knowledgeable and professional."
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Learn Guitar Favorites

December 12, 2022

5  out of  5
rating by Learn Guitar Favorites
"Been using Cynthia and her team for all my home and vehicle insurance for over 25 years. They have always been so nice and helpful with everything. I really appreciate all they have done and am so thankful to have them to work with! I rate them with all the stars I can!"
We responded:
"Thank you so kindly! We love helping you! "